What to expect?
Mindset Sessions: Mental health counselling & mindset sessions provided by a registered social worker. These sessions focus on stress management, coping strategies, emotional regulation, goal setting, and supportive guidance related to personal functioning and life challenges, delivered in accordance with the professional scope of practice and ethical standards of registered social work.
Coverage for social work services is subject to the client’s individual insurance or benefits plan. Fitmotive does not guarantee reimbursement. Receipts will be issued for eligible services, and it is the client’s responsibility to submit claims to their insurer.
Fitness & Nutrition Coaching Services:Personalized fitness training and general nutrition coaching are provided by Fitmotive coaches and/or wellness professionals. These services are not insured, reimbursed, or covered by private or employer-sponsored insurance plans and are included as part of Fitmotive’s monthly coaching membership.
Fitness training and nutrition coaching are non-clinical, non-therapeutic, and educational in nature, and are not intended to diagnose, treat, or manage medical or mental health conditions.
Nutrition counselling services: Provided by a registered dietitian may be eligible for reimbursement under some private insurance plans. Coverage varies by provider and plan. Receipts will be issued for dietitian services, and submission for reimbursement is the responsibility of the client.
Unlimited Communication & Support: Fitmotive provides ongoing coaching support, including check-ins, progress tracking, and general guidance related to fitness, nutrition, and lifestyle habits. These services are not insured and are included as part of the coaching membership.
Program Structure & Eligibility
Fitmotive offers multiple program options depending on whether a client is accessing insured services. Coverage and pricing are determined by the number and type of insured sessions completed each month. Complimentary services are provided at Fitmotive’s discretion and are not insured or reimbursable under any insurance or benefits plan.
Payment & Program Options
Clients accessing insurance-covered services may complete one (1) or two (2) insured sessions per month, which may include mental health counselling provided by a registered social worker and/or nutrition counselling provided by a registered dietitian, subject to individual plan eligibility.
Clients who complete two (2) insured sessions per month receive complimentary fitness and nutrition plans and coaching support, provided as a non-insured benefit.
Clients who complete one (1) insured session per month may access fitness and/or nutrition coaching at a reduced rate, or receive one complimentary service (fitness or nutrition), as determined by Fitmotive.
Clients who do not access insured counselling services may enroll in a fitness and nutrition coaching–only program for $247.00 + GST per month, which includes personalized nutrition and fitness plans and unlimited communication and support.
Complimentary or discounted fitness and nutrition services are non-clinical, non-therapeutic, and are not insured, billed, or reimbursed under any insurance or benefits plan. These services may be modified or withdrawn if program requirements are not met.
Mental health counselling and dietitian services are billed separately and are not included in the coaching membership fee. Insurance reimbursement is subject to the client’s individual plan. Fitmotive does not guarantee reimbursement, and clients are responsible for submitting receipts. Fitmotive is not responsible for denied or partially reimbursed claims. Complimentary services are offered as a program benefit and are not a condition of receiving insured counselling services.
Payments are processed through a pre-authorized debit agreement. Failed payments are subject to a $40.00 NSF fee, and outstanding balances may be referred to collections after 30 days, unless alternative arrangements have been approved by Fitmotive.
Disclaimer
You should consult your physician or other health care professional before starting this or any other fitness program to determine if it is right for your needs. This is particularly true if you (or your family) have a history of high blood pressure or heart disease, or if you have ever experienced chest pain when exercising or have experienced chest pain in the past month when not engaged in physical activity, smoke, have high cholesterol, are obese, or have a bone or joint problem that could be made worse by a change in physical activity. Do not start this fitness program if your physician or health care provider advises against it. If you experience faintness, dizziness, pain or shortness of breath at any time while exercising you should stop immediately.
Fitmotive offers health, fitness and nutritional information and is designed for educational purposes only. You should not rely on this information as a substitute for, nor does it replace, professional medical advice, diagnosis, or treatment. If you have any concerns or questions about your health, you should always consult with a physician or other health-care professional. Do not disregard, avoid or delay obtaining medical or health related advice from your health-care professional because of something you may have read on this site. The use of any information provided by Fitmotive is solely at your own risk.
Developments in medical research may impact the health, fitness and nutritional advice. No assurance can be given that the advice provided by Fitmotive will always include the most recent findings or developments with respect to the particular material. If you think you are having a medical or health emergency, call your health care professional, or 911, immediately.
You acknowledge and accept that Fitmotive may obtain your personal health information, pictures and images for the use of tracking your health and performance progress, all of which are held to be strictly confidential and may not be disclosed to anyone except representatives of Fitmotive as necessary to assist you in attaining your health and fitness aspirations, without permission. Without in any way limiting this Agreement, Fitmotive expressly understands that it shall not disclose your personal information, pictures or images to any third party without your express written consent.
Consent for Telehealth Services and Information Sharing
I understand that my sessions with a registered social worker and/or registered dietitian may be conducted through secure video conferencing platforms. I acknowledge that virtual sessions are subject to the same confidentiality, ethical, and professional standards as in-person sessions. I consent to receive services via video call and understand the potential risks associated with technology, including interruptions or unauthorized access. I agree to take reasonable steps to ensure privacy on my end and understand that I may withdraw consent for virtual sessions at any time without affecting the quality or availability of services.
If I choose to work with a registered dietitian at Fitmotive, I authorize the registered dietitian to share relevant and necessary information from our sessions with my wellness coach for the purpose of supporting my overall coaching plan. This may include nutrition goals, progress, challenges, and recommended adjustments. I understand that only relevant information will be shared, my privacy will be protected, and I may withdraw this consent at any time by providing written notice to Fitmotive.
I confirm that I have provided accurate and complete information regarding my health history, medications, allergies, and relevant conditions. I understand that Fitmotive will take reasonable precautions to reduce the risk of injury or adverse reactions; however, participation in the program involves inherent risks.
I acknowledge that this agreement constitutes full disclosure and supersedes any prior verbal or written communications. I confirm that I have read and understand the above information, have had the opportunity to ask questions, and voluntarily consent to participate in the program.
